Best Free CRMs

Best Free CRMs

CRMs platforms can be free CRMs or paid but no matter which you choose they are more important than before to take your brand to the next level and in growing your business.

What is CRM system?

CRM stands for customer relationship management.

Customer relationship management is important for any size business because:

  • Creates a strong relationship with your existing customers
  • When you have a strong connection with your customers increases the chance of making numerous purchases so a bulk of that first-time buyers is not limited to just that before perishing.
  • When you make your customers feel welcome even after the purchase, they too start feeling some loyalty towards your brand.
  • Creating a friendship with your customers by letting them know they are valued.
  • With such a friendship between your customers and your brand with strong customer relationship management, customers are more likely to recommend your brand to others.

Below we’ll look into the top free CRMs software for 2020 and how you can start using them and grow your business.

CRM Integration With Tools:

  • Email Marketing Integrates with CRM
  • Social Media Integrates with CRM
  • Messaging Integrates with CRM
  • Telephony Integrates with CRM
  •  Live chat Integrates with CRM

Reasons to use a CRM system

  • Extensive Customer Data
  • Customer Oriented Products
  • To Help you get Service-Ready
  • Optimize Conversion Probability
  • Easy Access Of Data Anywhere
  • Growing Business Reputation
  • Boosting Brand Image On Social Media
  • Helps In Reduce Cost
  • Automation Of Assigned Task
  • Increase Coordination Among Multiple Teams
  • Fast Sale Conversion

Top Free CRMs for 2020

HubSpot CRM

Photo: HubSpot

HubSpot software platform has over 50000 customers from over 100 countries. The Hubspot CRM award-winning, software solution is necessary for any size company in order to achieve business growth.

Hubspot offers also a free CRM software that is available for use at any time. Founded back in 2005 in Cambridge, Massachusetts, Hubspot grew and establish and well-known in the CRM space. Today it employs over 3,200+ employees.

Its user-friendly interface provides valuable insights into funnel activity at each stage of the marketing-sales with real-time monitoring of the sales pipeline.

HubSpot CRM has a free version and the paid version starts at $50/month. There is a Professional Plan starting at $800/month.


  • Reporting dashboards
  • Team email
  • Conversations inbox
  • Contact & company insights
  • Contact activity
  • And more
  • Conversations bots
  • Live chat
  • Ad management
  • Contact management
  • Forms


Photo: Freshsales

Freshsales is a customer relationship management software that allows businesses of any sizes to manage, attract, and close their leads. 

Freshsales has an easy user-friendly interface that allows email management capabilities with Gmail or with other email clients integration, a lot easier. You can create personalized email templates, schedule bulk sales campaigns, track email opens and click responses.

Freshsales comes with the auto profile enrichment feature, which automatically enriches lead, contact and account profiles with information from social.

Freshsales pricing starts at $12.00 per month, per user and there is a free version and a free trial as well.


  • Advanced Lead Scoring
  • Sales Campaigns
  • Insightful Email Metrics
  • Tasks & Appointments
  • Auto Profile Enrichment
  • Phone Activity reports
  • Pipeline Dashboard
  • Visual Sales Pipeline
  • and more
  • Integrated Phone & Email
  • Calendar Sync
  • Email Tracking
  • Action-oriented Follow Ups
  • Mobile Integration
  • Personalize Templates
  • Role-based Access
  • Lost Deal Analysis

Agile CRM

Agile CRM
Photo: Agile CRM

Agile CRM Software offer easy, powerful and affordable Customer Relationship Management (CRM) with marketing and sales automation for small businesses.

 The company was founded in India back in 2003. Today It has more than 220 employees. This cloud-based customer relationship management (CRM) solution is designed for small and midsize businesses. The Agile CRM software includes features as email integration, allowing users using email services such as Office 365, Microsoft Exchange, Gmail, and IMAP services to sync their data.

Other notable functionality includes task management, where Agile CRM users can add notes, sort tasks, and update task status.

The integrations with social media let users respond or publish posts on social channels such as LinkedIn, Facebook, and Twitter.

Agile CRM pricing starts at $8.99 per month, per user and there is a free trial and a free CRM version as well.


  • Contact Management
  • Deal Management
  • Appointment Scheduling
  • Project Management
  • Marketing Automation
  • Helpdesk
  • Ticketing
  • Reporting/Analytics
  • and more
  • Landing Page Builder
  • Social Suite
  • Email Tracking
  • Mobile Marketing
  • Email Marketing
  • Feedback Management
  • Knowledge base
  • Gamification

Really Simple Systems CRM

Really Simple Systems CRM
Photo: Really Simple Systems CRM

Really Simple Systems CRM is founded back in 2006 in United Kingdom. It is a cloud-based customer relationship management (CRM) system designed for small and midsize organizations. 

Really Simple Systems CRM provides a “free forever” plan for individual users such as freelancers or entrepreneurs.

The CRM platform enables you to manage all your aspects such as customers, contacts, tasks, marketing campaigns and sales opportunities all in one system. It provides really simple and straightforward interface.

You can get in touch with the support via email, live chat, phone or request a call back.

The free CRM version allows up to 2 users and 100 company records. Pricing starts at $14.00 per month, per user and there is a free trial as well.


  • Pipeline management
  • Accounting Software Integration
  • Tasks, Events and Calendars
  • GDPR & HIPAA Compliant
  • Free Customer Support
  • And more
  • Web-to-Lead Forms
  • Integrated Marketing Module
  • Two-way email integration
  • Automated Campaigns
  • Case Management Module


Flowlu CRM
Photo: Flowlu

Businesses of all sizes can benefit from Flowlu cloud-based customer relationship management (CRM) solution.

Flowlu offers you all essential online tools for business management, from project management to sales & finance management for teams of all sizes and industries.

Design and send professional invoices easily. Flowlu will help you optimize your expenses and increase your profit. It integrates with apps such as Google Drive and Zendesk and with payment solutions such as Stripe, Paypal, and Skrill.

It’s super easy to use. It provides tools that enable you to plan and monitor projects with ease. It comes with a free CRM plan and prices start at $29 per month.


  • Project management
  • Knowledge Base
  • Agile Project Management
  • Google Calendar Two Way Sync
  • CRM
  • API and Webhooks
  • And more
  • Task management
  • Finance management
  • Invoicing
  • Online Mind Maps
  • Sales Funnels
  • Lead management


Bitrix24 Free CRM
Photo: Bitrix24

Bitrix24 comprehensive free CRM system comes in two versions: self-hosted software or available online. It is the only free CRM system that comes with an integrated call center, so you can make and receive phone calls to/from your CRM.

It comes with complete tools for management, collaboration, and communication. A mobile solution is available for your smartphone or tablet. You get a lot of the features for free such as communication and management tools for your team, including CRM, file sharing, time management, calendars, and more.

Within the system, you can capture notes on client interactions, create message templates, send individual or group emails to leads and contacts, schedule meetings and assign tasks.

The free version allows up to 12 users. Pricing starts at $19.00 per month up to $199.


  • Calendar/Reminder System
  • Task Management
  • Mobile Access
  • Email Marketing
  • Daily planner
  • Simple access assignment
  • Instant messages
  • File sharing and versioning
  • And more
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Lead Scoring
  • CRM reports
  • Sales funnel
  • Time management
  • Workflow


Streak CRM
Photo: Streak

Streak is another free CRM on the list and it is ideal for start-ups, small/medium businesses, and smaller teams. it turns your Gmail into CRM. Streak offers integration with Google Apps as well.

Even larger organizations like top tech companies Uber, Twitter, Weebly, and Yelp find the Gmail plugin integration useful. Automatically capture data from your contacts and emails. Get notified as things progress through your pipeline. You have the options to share call logs with your team, notes, or automatically share emails.

The software was designed and launched by Streak Inc headquartered in California, United States. Over 750K+ businesses trusted Streak.

Streak pricing starts at $39.00 per month, per user. There is a free version and a free trial as well.


  • Private and shared pipelines
  • Email tracking
  • Webhook API access
  • Basic API access
  • Premium email support
  • Custom permissions
  • Adanced Zapier integration
  • And more
  • Mail merger/mass email
  • Search/auto-complete
  • Mobile access
  • Advanced permissions
  • Premium phone support
  • Data validation

If you feel that free CRMs are not enough for you and you want to take advantage of the paid CRMs software you can check our post about Top CRMs for 2020.

Natures Money

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